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Computing staff, Computing, Thursday 29 January 2009 at 12:15:00
First Technology Barometer highlights differing views between IT leaders and their suppliers
Technology vendors beware - IT managers are far less enthusiastic about the latest technologies and the economic prospects for the next 12 months than their suppliers.
This is the main finding of the first quarterly Computing Technology Barometer, produced in association with financial adviser Cobalt Corporate Finance.
The barometer research asked a standard set of questions to a panel of Computing readers and to Cobalt’s IT vendor clients to compare views on the key issues of the day.
The results show that IT managers are less optimistic about employment levels and technology adoption.
Computing readers said they expect staff numbers to decline in the next 12 months - albeit only slightly. But vendors expect an increase a view at odds with the reality of more than 40,000 industry job cuts announced in the past two months alone.
Cobalt partner Chris Williams said the disparity may be due to the recession hitting corporate IT buyers more quickly.
“IT decision-makers are one stage closer to the consumer and may be seeing the real effect of uncertainty on planning and budgets much earlier. Vendors may be due a wake-up call,” he said.
The Computing/Cobalt Barometer also asked respondents to identify their priorities for different technologies. In every category except one, vendors are expecting key technologies to be implemented sooner than IT managers are planning to do so.
The biggest disparities came in cloud computing, software-as-a-service and social networking, where suppliers anticipate much more rapid uptake than their customers.
The only area where IT managers are more enthusiastic than vendors was in green IT perhaps surprising given the amount of “greenwash” generated by supplier marketing in the past two years.
But Cobalt’s Williams said that sometimes vendors can get things right before their customers catch up. “Trying to understand who has the more accurate interpretation is mired in uncertainty. Sometimes the buyers call it right and vendors are simply too optimistic, and sometimes the reverse is true, the buyers just don’t get it yet,” he said.
Both survey groups are expecting small increases in research and development, IT and training.
“Vendors and buyers have a similar view to their prospective expenditure, suggesting that both have factored in the recession,” said Williams. “Encouragingly, overall cutbacks are not expected to be severe.”
Technology Radar of IT priorities:
Barometer responses on employment and salaries:
Barometer responses on investment areas:
The Computing/Cobalt Technology Barometer - how you can take part
Computing’s reader research panel is composed of 4,500 UK IT managers. We surveyed the panel in December 2008 and received 200 completed responses. Cobalt surveyed its separate panel of 80 board-level executives in technology vendors. See www.computing.co.uk for the full results.
Everyone contributing to Computing’s reader panel has an opportunity to win great prizes. If you would like to take part in future barometers and research studies, visit: www.incisiveopinion.com/it.
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Bryan Glick, Computing, Friday 30 January 2009 at 11:22:00
Critics say people will be disappointed
The government's much-anticipated Digital Britain report has received a lukewarm response, with critics saying it promises much but delivers little.
The draft document, unveiled yesterday, presents a 22-point action plan outlining the government's plans for the UK's digital transformation, which will include the upgrading and modernising of all wired, wireless and broadband infrastructure and making broadband available to every house in Britain by 2012.
But Tory shadow culture secretary Jeremy Hunt said that most people will be disappointed with the report.
"The digital economy is vital for Britain because of our natural strengths in creating digital content. But when it comes to delivery of that content we are lagging badly. This was the chance to put things right," he said.
"This government, which has been the best customer for the management consultancy industry in the history of Britain, has promised us no new action, but a total of eight new reports.
"The most critical question of all is how to stimulate investment in a next-generation broadband network. This is dealt with under Action 1. What is Action 1? 'To establish a government-led strategy group.' There are no concrete pledges, only eight new reviews."
Liberal Democrat spokesman Don Foster also said that the report made "very disappointing reading".
"Why have we got such low ambitions, such a low target?" he asked, adding that investing in high-speed broadband could create 600,000 new jobs in the UK but that the government had only made a "vague commitment" on the issue.
Business leaders at the CBI welcomed the report, but were less than enthusiastic. "Business wants to see a clear vision of how to move to a fully functioning knowledge economy," said CBI deputy director-general John Cridland.
"Extended access to broadband for businesses and households has to be the right way forward, but there must be a dialogue between business and government about how this can be funded.
"The government must also put in place the right conditions for essential investment in next-generation broadband."
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Angelica Mari, Computing, Thursday 29 January 2009 at 14:10:00
System expected to support improvement in quality of business data
Supermarket chain Morrisons is to implement a voice-based system to improve the efficiency of stock picking at its warehouses.
Morrisons invested over £6m in the new platform, which will replace a paper-based system and is intended to enhance the quality of business data and reporting capabilities for its Oracle warehouse management system.
Under the platform, operators receive computer-generated voice instructions and can track and trace products from the picking point to the delivery destination.
The system and belt-mounted computers to be used by pickers will be provided by Zetes. The roll-out will be conducted in phases starting this month and is set to complete by 2010.
Morrisons awarded the contract following a successful three-month pilot. The trial is claimed to have provided benefits such as improved picking accuracy, better operational efficiency in areas such as task allocation, and the ability to support multilingual pickers.