Red Isle offers a comprehensive range of IT services to support home users and small to medium businesses. We aim to provide a friendly and jargon-free service to all our customers and are happy to provide advice and information on the work we carry out. We provide cost-effective and reliable solutions, and believe in passing on knowledge to clients rather than protecting that knowledge for self-interest.

We offer hardware and software troubleshooting support, software and hardware installation, and consultancy services to business. If you have an IT issue that you would like to discuss, please contact us to see how we can help.

Broadband and wireless

With the advent of fast affordable internet connections using broadband, home users and SMEs have levels of connectivity only dreamed about a few years ago. However, when things go wrong, analysing and solving problems can be a minefield. The internet is now an essential service at home and in the office and any failure requires an immediate solution. We can respond immediately to callouts and usually sort your connection within the hour. For customers without broadband, we can advise on an appropriate broadband supplier and can set up modems, routers and wireless connections. We can configure wireless security to protect your connection and secure your critical data and systems.

Mail servers

As small businesses grow in size, the advantages of running an email server in-house become apparent. Email is no longer restricted to short message delivery but is a means with which much internal business communication and document transfer is effected. Red Isle can build and configure reliable and scalable email servers to support many hundreds of accounts, reducing the load on internet connections and speeding up internal communication.

Open Source

One of the most significant costs associated with IT is software and operating system licensing. Many IT managers are surprised to find that Open Source systems are already a key part of their business. The Linux operating system provides a cost-effective, robust and secure means to deliver company-wide services such as web, mail and shared file services. The Apache web server is the most widely deployed on the planet, accounting for over 60% of all domains according to Netcraft. Red Isle is able to provide installation and support for a wide range of Open Source software, from operating systems to Microsoft Windows applications.

Spyware and viruses

One of the downsides to internet connectivity is the increased problem with malicious software (malware) such as viruses and adware. The effects range from annoyance to critical data loss. We can rid your computer of these problems and install security software to prevent reinfection.

UNIX/Linux system administration

UNIX/Linux servers are reliable but employing a full-time UNIX/Linux system administrator is expensive. When you have only small number of servers, or if you are a web hosting company serving sites from a Linux server at an ISP, it is cost-effective to contract administration services only when required. With nearly 15 years' experience, Red Isle can manage work on your server when you need it.

Web traffic analysis

Red Isle has many years of experience in analysing patterns of access to websites. We work with many website analysis packages, in collaboration with website designers and editors, to provide pertinent and accurate information to reflect business goals.

Websites

Although we are not strictly involved in website design, we are able to build and configure in-house web servers with Apache to serve websites or intranets. We install and configure content management systems, such as Drupal and Joomla, that allow staff to concentrate on writing content rather than focus on web technicalities.

Website audits

Many small hosting companies find that their customers' websites can have a serious impact on server performance. By analysing website structure and content, along with server configuration, we can fine-tune websites to maximise the performance potential of your server. Sites can be tested for W3C compliance and link integrity to ensure that they are usable and that problems do not impact on search engine optimisation.
Businesses may also wish to undertake a website audit by ABC Electronic to certificate the volume of traffic on their site. This process can be sometimes difficult to achieve because of the many requirements to  validate the metrics: we can help you through the process.
Through our partnership with KmTTS, we can ensure that your website content is well presented and professional.